Say Nothing but That Which Serves a Good Purpose

“Criticism should not be querulous and wasting, all knife and root-puller, but guiding, instructive, inspiring.” – Ralph Waldo Emerson If you’d like to make a major, powerful change in the way your team interacts, get them to agree to the following experiment. The Game: For a certain period of time (a month works well), everyone…

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Promise #3 for the New Year: To Put (or Keep) Something You’ve Always Wanted to Accomplish on Your List of New Year’s Resolutions

Surely you have a secret goal you’ve never accomplished. I’m not talking about some dream that involves luck (like winning the lottery) but an accomplishment of some kind — like writing a book or building a log cabin or learning to fly. Three years ago, when I first suggested that ETR readers identify and pursue…

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6 Ways to Profit from Commodities

“Goodness is the only investment that never fails.” – Henry David Thoreau In the latest issue of the monthly communique that the Oxford Club sends to its members, Steve Sjuggerud says, “At a time when stocks appear both boring and expensive, commodities are hot and don’t look like they’re going to cool off anytime soon.”…

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Take Your Pick: Good Day or Bad Day

“You can’t expect to prevent negative feelings altogether. And you can’t expect to experience positive feelings all the time. The Law of Emotional Choice directs us to acknowledge our feelings but also to refuse to get stuck in the negative ones.” – Greg Anderson Every day you have a choice: Will it be a good…

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How to Become Virtuous in 7 Months

“Perfection is achieved not when there is nothing more to add but when there is nothing left to take away.” – Antoine de Saint-Exupery I’ve been using Ben Franklin’s program to get rid of most of my most-persistent and vexing vices. You can do the same thing. The idea is to work on eliminating all…

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How to Double Your Money Every Three Years

“No bird soars too high if he soars with his own wings.” – William Blake To double your money every three years, you need an average yearly profit of about 26%. Does that number seem low to you? If so, do the math. A hundred dollars becomes $126 after the first year, $157 after the…

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How Well Are Your Customers Being Treated?

“A thousand things advance; nine hundred and ninety-nine retreat: That is progress.” – Henri Frederic Amiel As a general rule, customer service today stinks. Little businesses tend to be sloppy and forgetful. Big businesses and organizations are even worse. They seem to have policies specifically designed to infuriate you. Trying to get satisfaction after some…

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