Posts by Jason Holland
But Wikipedia Said So
We’ve written in ETR many times about the dangers of relying on websites when doing research. As a sports reporter from the UK tabloid The Daily Mirror recently found out, Wikipedia is one you really have to watch out for.
Read MoreA Message From Someone Who Cares
“We care about you and are concerned that you may have been impacted by the recent weather. If we can be of any help, please call.”
Read MoreCan Your Employees Make Things Right for Unhappy Customers?
Giving your employees the authority to appease dissatisfied customers – within limits, of course – is a smart way to handle complaints quickly and with minimum fuss….
Read MoreYou Determine Your Income
Do you think you’re making enough money? About half of American employees believe they are underpaid, according to a recent survey done by Salary.com. Yet the same survey found that only 22 percent really were underpaid as compared to industry standards.
Read MoreShooting Yourself in the Foot in Business
I hadn’t read that particular letter, but I was familiar with the subject. Readers, as well as customers who attend our conferences, ask Michael and other ETR experts this type of thing all the time: How can they patent their invention (which is “going to change the world as we know it”), copyright their e-book, password-protect their website, trademark their business name, and so on.
Read MoreLiving Rich: The Staycation
A good vacation can recharge your batteries, and make you more effective and productive when you return to work. But there’s no reason to take a fancy trip that will cost a fortune. For a fraction of what a Mediterranean cruise or even a family road trip to Disney World would cost, there are hundreds of ways to relax and broaden your mind right in your own backyard.
Read MoreLiving Rich: Music to Move Your Mind and Body
One of the best ways to live like a billionaire for a fraction of the cost is by exposing yourself to the best music from around the globe. Music has the potential to transport you to another time and place, whether you’re a working class hero or a billionaire.
Read MoreLiving Rich: 5 Classic Jazz Albums
It doesn’t matter if you’re a millionaire, a billionaire, or barely scraping by – everyone can listen to the exact same music. Audiophiles might disagree and swear that thousands of dollars’ worth of equipment is necessary for true enjoyment. Still, anyone can buy a CD (or MP3 online) and be affected by a piece of music in the same way.
Read MoreSending Clear E-Mails
When sending an e-mail to a colleague or co-worker, it is all too easy to mix irrelevant information with important points and questions that need answers. The result can be confusing. Instead, make requests and questions easy to find and read by setting them apart from the rest of the message with bullet points.
Read MoreRe-Entering the Workforce
Finding a new job after being out of the workforce for an extended period of time can be tough. Maybe you left work to raise your kids. Or took a few months to care for a sick family member. Or had to quit your job because of an illness of your own. Whatever the reason, you probably want to know what you can do to improve your chances of getting hired again.
Read MoreChecking E-Mail All Day? You’ve Got the Wrong Job
If your job requires you to check e-mail more than twice a day, you should probably be looking for a new position. That’s what Michael Masterson told me in a recent editorial meeting.
Read MoreTroubleshooting Tip: Is That Website Really Down?
You’re trying to check your e-mail account or your favorite online news site… but the homepage just won’t load. Is it your computer? Maybe you have a virus. Maybe you have accidentally enabled a setting that’s blocking the site. Or is the website itself down?
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