Hard Work or Talent?

I believe there is a direct relationship between hard work and success. Those who work harder achieve more. And that applies equally to individuals, families, ethnic groups, and nations. Yes, talent helps. But talent is not something we can choose. It is given to us, as are so many other “advantages”: the kind of family…

Read More

5 Ways to Make Your Meetings More Productive

1. Start on time. 2. If there’s someone with a reputation for tardiness without whom the meeting can’t take place, schedule a briefing with him 15 minutes beforehand. If he gets there on time, use that 15 minutes to discuss the big issues. If he’s 15 minutes late, he won’t hold things up. 3. Distribute…

Read More

Who Do You Work For?

As a development manager for a real-estate project I consult with, SB takes direction from three people: a profit-center manager, a project manager, and me. Most of the time, our advice and recommendations work together. Sometimes, however, we disagree. And when we do, it throws SB into a frenzy. SB complains about getting mixed messages……

Read More

Summarizing Is Death

In all forms of expression, summarizing is lethal. But that’s what many copywriters do. At the end of a sales letter, they methodically recount all the important points they just made. What happens is that the energy of the copy is dissipated, the blood drained off. A much better approach is to take a single…

Read More

A Word To Use Next Time You Get a Chance

I learned a lovely word today: MacGuffin. A MacGuffin is an irrelevant interest grabber — a story whose purpose is to draw attention to itself and away from something else. It comes from a plot device invented by Alfred Hitchcock. He borrowed it from a shaggy-dog story that goes something like this: A couple, riding…

Read More

My Heart Went Out to Her… and Then Came Back!

Profiled in The Wall Street Journal the other day: A single mother, hit hard by the recession. She can barely keep a roof over her family’s head. Her salary was cut by 60 percent. And buying even the basics is a struggle. A story we’ve heard again and again. “How sad,” I thought to myself,…

Read More

Make a Strong Impression by Being Last

When you are going to be interviewed for a job, try to be the last one they see. Studies show, and my experience confirms, that the people who do best in multiple interviews are those who are first or last. And that’s regardless of how good they actually are.

Read More

What’s More Important in Marketing?

Products — the most successful products — meet urgent needs and solve important problems. But what solves today’s problem won’t necessarily solve tomorrow’s. We must constantly refine and reinvent to make our products “new.”

Read More

Knowledge and Action

I’ve been starting businesses for 30 years. And after taking a look at those that failed right away, those that lingered and then failed, those that puttered along, and those that soared, I have come to the conclusion that to be successful, you need a “ready-fire-aim” approach.

Read More