Be Careful Writing Negative Thoughts

“A word carries far — very far — deals destruction through time as the bullets go flying through space.” – Joseph Conrad (Lord Jim, 1900) It’s a tried-and-true business rule that you should always deliver bad news in person. But now that we are fully entrenched in the world of e-mail, it is a rule…

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Prepare For A Long, Bad Time Of It

“Morning comes whether you set the alarm or not.” – Ursula K. Le Guin (Dancing at the Edge of the World, 1989) Almost every business I know is struggling. Most are in decline. Retail stores are closing in record number. Bankruptcies are up. Banks are being forced to refinance loans. For the first time in…

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How To Survive And Prosper During The Coming Recession

“Yesterday is not ours to recover, but tomorrow is ours to win or to lose.” – Lyndon B. Johnson (address to the nation, November 28, 1963) In addition to following the news reports and pondering the moral and practical issues of fighting a war against terrorism, I’ve been keeping an eye on the businesses I…

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Things May Get Worse Before They Get Better

“I walk firmer and more secure uphill than down.” – Montaigne, Michel The stock market took a dive yesterday. Internet resolutions to hold and buy stocks failed to thwart the flood of panicked sellers. Airline stocks crashed. Thousands of workers were laid off. At least one airline has shut down and, according to friends in…

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Back In The Air Again, Six Days Later

“He knows not his own strength that hath not met adversity.” – Ben Jonson (1640) I’m on a plane flying from Fort Lauderdale to Baltimore. In about an hour, we will be flying over Washington D.C. To the left of me is a dark-skinned man, about 25, in a pilot’s uniform, reading today’s edition of…

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What You Can Do To Help

 “When I despair, I remember that all through history the way of truth and love has always won. There have been tyrants and murderers and for a time they seem invincible but in the end, they always fall — Think of it, ALWAYS.” – Mahatma Gandhi Today is — or promises to be — a…

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How to Live and Work During a Time of Crisis

Yesterday, SH sent me the following note through the ETR Speak Out message board: “No offense, but I would prefer that you continue to give us your daily message rather than just a quote. “Your statement about gathering thoughts and spending time with family and friends sounds nice but the reality of the situation is…

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When It Comes To Growing Your Business, Stick To Knitting

“To do two things at once is to do neither.” – Publilius Syrus (Moral Sayings, 1st century B.C.) In a recent article in Newsletter on Newsletters, marketing pro Betsy Morris identifies “nine ways to market your product line on a shoestring.” Some of her ideas include using feedback forms (comment cards that collect data that…

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Teach Your Employees To Teach One Another

“To teach is to learn twice over.” – Joseph Joubert (Pensees, 1842) If you spend a lot of time training and retraining your employees, you may be making a big mistake. You can change things for the better by passing on the responsibility for teaching new employees to your students. Here’s how: Let’s say you…

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