Recent posts related to

customer language

Recent posts related to

customer language

Make Way for Life Happens

By David Cross | 04/28/2008

Life happens – and it often gets in the way. But how many websites actually take that fact into consideration?

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Sunscreen: 21st Century Snake Oil

By Jon Herring | 04/26/2008

Almost all commercial sunscreens contain not just one but several chemicals, known as xenoestrogens, that mimic the hormone estrogen.

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The Language Perfectionist: A Misuse That Can Land You in Big Trouble

By Don Hauptman | 04/26/2008

As in the above examples, the word notoriety is sometimes used as if it means fame. In fact, it means fame for the wrong reasons, such as criminality or other bad behavior.

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When Others Are Fleeing the Bear

By Andrew Gordon | 04/26/2008

Maybe you know we’re in a bear market. But do you know what stage of the bear we’re in?

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Reader Appalled by My Self-Absorption

By Mark Morgan Ford | 04/25/2008

In a recent article, I revealed the early-morning routine I’ve used to accomplish my goals. Sonja Mahs from Brisbane, Queensland, Australia wrote in, wondering where family responsibility fits into the mix:

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Add Steam, Boost Antioxidants

By Kelley Herring | 04/25/2008

A recent study published in the American Journal of Clinical Nutrition evaluated the antioxidant content of foods after they were prepared in several different ways.

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Word to the Wise: Small Beer

By Early To Rise | 04/25/2008

The expression “small beer” – derived from a name for beer with very little alcohol content – refers to something that’s insignificant.

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You, the Movie

By John Carlton | 04/25/2008

Have you ever wondered where the knack for finding stories and hooks — the main ingredients of any great copywriter’s bag of tricks — comes from?

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The Attack of the "Old Maids"

By Andrew Gordon | 04/25/2008

Dozens, if not hundreds, of companies are pretending they’re not holding the Old Maid. In other words, they’re hiding the full extent of their bad debt, assets, and hedges.

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ETR Insider Report: How to Get More Involved With the ETR Community

By Suzanne Richardson | 04/24/2008

Over the past few weeks, we’ve been running a secret test. (If you’re very observant, you may already know what I’m talking about.)

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What Do They Have That You Don’t?

By Brian Tracy | 04/24/2008

The more power and influence you develop on the job, the more you will be paid and the faster you will be promoted. There are three types of power that you can develop at work, all of which can be extremely helpful to you in getting ahead. The first type…

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Colostrum Helpful for Athletes

By Dr. Ray Sahelian | 04/24/2008

A study published in the British Journal of Sports Medicine reports that colostrum benefits by increasing their energy during intense training.

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