A Lesson in Service From a Detroit Airport Waitress
Just anticipate what your customers want, and deliver.
READ MOREAnti-Aging Strategies From the Longest-Lived People in the World
Recently, I interviewed Dan Buettner, whose latest book, The Blue Zones, is a veritable treasure trove of tips for living longer. Buettner is an explorer whose work for National Geographic led to the book. He investigated four parts of the world where there are more healthy centenarians than anywhere else – Sardinia, Italy; Loma Linda, CA; Okinawa, Japan; and Costa Rica’s Nicoya Peninsula. Here’s what we can learn from the folks who’ve done “anti-aging” better than anyone else on the planet.
READ MOREGetting Smarter
…even though the brain is an organ, in many ways it behaves like a muscle. What I mean is, your brain, unlike other physical organs, doesn’t wear out. In fact, the more you use your brain, and the more you challenge it, the stronger it gets.
READ MOREWhy Good Prospects Don’t Return Your Phone Call
If you sell a professional, creative, consultative, or technical service, the following “Triple Play” Follow-Up System can help you increase your closing rate of leads to sales by 50 percent or more.
READ MOREAll-Weather Investing
Guess what? What with the recession… the subprime crisis… foreclosures… inflation… and more, your portfolio is very likely flying into uncharted weather.
READ MORELet’s Talk About…Talking
I picked up the phone and Miss Blake, the school nurse, was on the line. “Mrs. Strauss,” she said, “I’m sorry to have to tell you this, but your daughter fell on the playground and hit her head.” “Where is she? Is she in your office? Should I come and…
READ MOREHow to Lose Your Belly and Thighs
If you want to lose belly fat, you should do lots of crunches. And if you want to tone your thighs, you should reach for your ThighMaster. Right?
Wrong on both counts.
READ MOREA Traveling Salesman Finally Arrives at Home
For as long as I can remember, there’s been a fundamental problem with running pretty much any business. Finally, we’ve figured out the solution. In the old days, it was known as the “traveling salesman problem.” You see, a salesman needs to visit a number of geographically disparate cities. The problem – known in mathematics as a problem of combinatorial optimization – is how to visit all of the locations in the least amount of time.
READ MORE4 Ways to Give Yourself More Time
Of all the ETR essays I’ve written about self-improvement, the ones that get the most response – both positive and negative – are those that have to do with saving time. I don’t know why that is. You would think ETR readers would be very happy to get advice about how to be more productive by spending less time doing routine tasks. You would think.
READ MORE3 Things You Can Get Paid to Photograph on Your Next Vacation
To most travelers, a vacation is a time to relax, take in a few museums, enjoy coffee in an outdoor cafe, eat out, and meet new people. But to me, a vacation is also the ticket to some easy extra income…
READ MORETransitioning Over to the “Money” Side of Your Company’s Business
You have the greatest chance of getting big raises, big promotions – and eventually, a six-figure income – if the work you do has a positive impact on your company’s bottom line.
READ MOREHow to Get 2…3…Even 5 New Sales Promotions for the Price of 1
My clients shell out big bucks for me to write a single promotion package. But my smart clients can get two… three… even five promotions for the same price. How? By giving me the freedom to create multiple cover tests for them.
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